Marketing Plan Terms

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busytask AI

Your website plus a team of AI employees that write posts, reply to reviews and answer your phone.

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Scheduling, quotes, invoices and payments software for the trades, with a built in AI assistant.

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Marketing plans

Website + Marketing and Ecommerce + Marketing, where our team runs your website, SEO and ads.

These terms, below

The Privacy Policy, Conditions of Use and Cookie Policy on this page apply to everyone who uses busytask.com.

Privacy Policy

Our Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. It also covers how busytask AI handles data from accounts you connect, including your Google account.

Read our full Privacy Policy at busytask.com/privacy.

Questions about privacy can be sent to [email protected].

Terms and Conditions

Last updated: November 6, 2026

These Terms and Conditions (the “Terms and Conditions”) together with our Privacy Policy, Conditions of Use and our Cookies Policy give you information about busytask.com (“we” or “us”) and serve as the legal terms and conditions by which we provide our products (including add-on products) and services to you.

These Terms will apply to any contract between us for our Marketing plans (Website + Marketing and Ecommerce + Marketing) and any extra products bought with them. Please read these Terms and Conditions carefully before ordering any products or services from our site. These Terms and Conditions and all communications and notices made or given pursuant to this Agreement must be in the English language. If we provide a translation of the English language version of this Agreement, the English language version of the Agreement will control if there is any conflict.

These Terms and Conditions are subject to modification at our sole discretion.

1. Definitions

1.1 In these Terms and Conditions:

a) Business Day means a day other than a Saturday, Sunday or public holiday;

b) Charges means our charges for providing our products and services, including the Website Package;

c) Commencement Date has the meaning set out in Section 5.3;

d) Component means each individual component of the Website Package as further described in Section 4;

e) Congratulations Email means an email that we issue to you to confirm publication of your Website;

f) Contract means the contract between you and us for the supply of our products and services, including these Terms and Conditions and the Website Package;

g) Eligibility Criteria means the criteria set out in Section 3, as may be amended by us from time to time, that you must meet and continue to meet in order to be eligible to purchase our products and services;

h) Billing Period means each month (for monthly plans) or each year (for yearly plans) that you have paid for, as set out in Section 5.4;

i) Intellectual Property Rights means patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered which subsist or will subsist now or in the future in any part of the world and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world;

j) Website means the website that we will build and publish for you in accordance with these Terms and Conditions;

k) Website Content means any content, including any text, images, logos, videos or sound files that you provide to us for inclusion in the Website in accordance with these Terms and Conditions; and

l) Website Package means our website package as further described in Section 4.

2. Information About Us and Contact Details

2.1 busytask.com operates in the United States as busytask LLC., a Maryland LLC, and can be reached by email at [email protected]. If you wish to give us formal notice of any matter in accordance with these Terms and Conditions, please see Section 13.

3. Eligibility Criteria

3.1 In order to enter into a Contract with us, you must be a business customer and not a consumer.

3.2 By entering into a Contract, you hereby represent to us that:

a) you are purchasing our products and services solely for use in connection with your trade, business, craft or profession and not for your personal, non-commercial or consumer use; and

b) you have authority to bind any business on behalf of whom you use our site to purchase products and services.

4. The Website Package and its Components

4.1 Our Website Package is made up of the following five Components:

a) a .com domain name: If you already own your domain name, it stays yours and we connect it to your Website. If you do not have one, we can register a domain name for you and manage, renew and host it on your behalf while your Marketing plan is active. A domain renewal charge of up to $26 per domain name per year may apply.

If we registered the domain name for you and you would like it transferred to you, a transfer fee may apply. Please email us at [email protected] for details. We are not responsible for any third party charges incurred by transferring a domain name to another provider.

If you wish to change your domain name, we can register a new domain name for you at a current cost of $26 per .com domain name for one year from the date of registration.

If you cancel your Marketing plan, we will not pay any further renewal fees for a domain name we registered for you, and we may allow it to expire at the end of its current registration period unless you have asked us to transfer it to you. We cannot guarantee the continued availability of a particular domain name if registration lapses.

b) full hosting and maintenance services: We will host your Website on third party servers. You acknowledge that hosting systems, servers and equipment may from time to time be inoperative or only partly operational as a consequence of mechanical breakdown, maintenance, hardware or software upgrades, telecommunication connectivity problems or other causes outside the control of us or our third party hosting service providers.

In the event of any faults or issues that affect our ability to provide any part of the Website Package, we will, as soon as reasonably practicable:
(i) notify you of the problem by email; and
(ii) arrange for the rectification of such faults or issues and the restoration of our services to full operational capacity.

Notwithstanding any language elsewhere in these Terms and Conditions, we and our subsidiary and holding companies, affiliates will not be liable for any delay or failure to perform any obligations where the delay or failure results from any cause beyond our reasonable control, including acts of God, labor disputes or other industrial disturbances, electrical or power outages, utilities or other telecommunications failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.

c) website creation and publication: Subject to receipt of the Website Content in accordance with these Terms and Conditions, we will build and publish your Website. We may send you a Congratulations Email to notify you of your Website’s publication.

d) listing of your Website: Your Website will be listed on the world’s top search engines including Google. Once your Website is listed we are not responsible for its ongoing promotion.

You acknowledge that the order in which websites are ranked in the natural search results is controlled by the search engines. While we can optimize your site for this, we are unable to make any guarantees about the success of any search engine promotion activity.

e) Website Content changes: Once published, your Website will be treated by us as a fully functioning, completed work. You may request unlimited changes and updates to your Website Content while your Marketing plan is active, and we typically complete them within 1 to 2 business days.

4.2 We may offer you certain add-on products in addition to the Website Package. We shall notify you of the specific terms relating to such add-on products at the time at which they are offered, including price, payment, delivery and cancellation, which shall apply to the provision of add-on products in addition to these Terms and Conditions.

4.3 Certain add-on products may not be available to all customers and, where we act as an intermediary in respect of third party add-on products, we shall not be liable for any damages, losses or expenses of any kind due to the use of such third-party add-on products.

4.4 The prices shown on our Marketing page are our standard prices. Some projects are larger or more complex than usual, for example a larger company or a website that takes much more work to build, and for those we may quote a different monthly price. We will always show you the price before you sign up, and you can accept or decline it. There is no setup fee for our Marketing plans.

4.5 We will not change the price of your plan without notifying you in writing at least 30 days before the new price takes effect. If you do not want to continue at the new price, you can cancel before it starts.

4.6 We reserve the right to advertise our company name on the footer for your website, with a backlink to busytask.com

5. Formation of the Contract and Duration

5.1 If you make your order online, our website will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order on each page of the order process. Where you make your order by telephone, our operatives will guide you through the order process and will review your order with you before the process is concluded.

5.2 Please note that while we may acknowledge that you have placed an order by sending an email, this email does not mean that your order has been accepted. Acceptance of your order will take place as described below.

5.3 The Contract between us is formed when you sign up and check out with a valid credit or debit card. The date you sign up is the Commencement Date. We may cancel the Contract within 7 business days of the Commencement Date if we feel your website needs are beyond what we can deliver, and if we do, we will refund everything you have paid.

5.4 There is no contract term. Monthly plans are billed and renew every month, and yearly plans are billed and renew every year, on the same day as the Commencement Date (each a Billing Period), until you cancel.

5.5 You can cancel at any time by email to [email protected]. Your plan stays active until the end of the Billing Period you have already paid for, and you will not be charged again after that.

5.6 Billing continues while your plan is active, even if your website has not gone live because we are still waiting on content or approvals from you. Charges stop once we receive your cancellation in writing at [email protected]. Refunds are covered in Section 8.5.

6. Termination and Withdrawal

6.1 We shall have the right to terminate all or part of the Contract with immediate effect by giving written notice to you if:

a) you commit a material breach of any of these Terms and Conditions which breach is irremediable or, if such breach is remediable, fail to remedy that breach within a period of fourteen (14) days after being notified in writing to do so;

b) you repeatedly breach any of these Terms and Conditions in such a manner as to reasonably justify the opinion that your conduct is inconsistent with you having the intention or ability to give effect to these Terms and Conditions;

c) you cease or threaten to cease to carry on the whole or any part of your business or you are unable to pay your debts as they fall due;

d) the entity or business organization you are promoting via our services resolves to or is dissolved, enters bankruptcy proceedings, or terminates operations;

e) an administrator, receiver, manager or trustee is appointed or applied for by you;

f) you undergo a change in control;

g) you are the subject of an involuntary bankruptcy or a substantial portion of your business becomes subject to any lien; or

h) we suffer from any event or circumstance which is beyond our reasonable control or which we could not reasonably be expected to have taken into account at the Commencement Date and which results in or causes our failure to perform any or all of our obligations under the Contract.

6.2 We may withdraw any package product, or any promotional offer related to a package product, at any time without notice. Where we do so, we will honor any Contract for that package which has been formed prior to the date of the withdrawal.

7. Website Content and Intellectual Property Rights

7.1 You must provide us with all Website Content by the agreed deadline through the busytask.com/dashboard online portal. We may choose to accept Website Content sent to us via email.

7.2 You will retain all Intellectual Property Rights owned or licensed by you which are provided to us as part of the Website Content. We will retain all Intellectual Property Rights owned or licensed by us which are made available to you or used or developed by us in the course of the provision by us of our products and services.

7.3 You must obtain permission to use any third party Intellectual Property Rights that you provide to us as part of the Website Content. By entering into the Contract, you warrant that you have the legal right to provide such Intellectual Property Rights to us for the purposes of the Contract. We reserve the right to request evidence that such permissions have been obtained.

7.4 You shall indemnify us from and against all liabilities, costs, expenses, damages and losses (including without limitation any direct, indirect or consequential losses, loss of profit, loss of business or sales, loss of or damage to goodwill or our reputation and all interest, penalties and legal and other professional costs and expenses) arising out of or in connection with any actual or alleged infringement of any third party Intellectual Property Right relating to the performance of our obligations under the Contract, except where such infringement arises from information or other materials or services provided by us.

7.5 Your Website Content, including any advertising of products or services related thereto, must comply with, and you undertake to provide that it will comply with any description and warranties made, all applicable law (including but not limited to relevant advertising and broadcasting regulations, and the Federal Trade Commission Act), the Contract including these Terms and Conditions, and any busytask.com standards for acceptable content provided or made available to you from time to time. busytask.com reserves the right (but undertakes no duty) to make a determination as to whether your Website Content is in compliance with the above and busytask.com may immediately suspend or terminate services if we determine that such Website Content does not comply. If you are advertising goods in the course of your trade or business this must clearly be stated during the order process.

7.6 We may monitor your use of our products and services.

7.7 You shall indemnify us from and against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other professional costs and expenses) arising out of or in connection with any breach by you of Clause 7.5 or otherwise in connection with the Website Content, except where such breach arises from information or other materials provided by us.

7.8 You shall also defend and indemnify us, our people and our providers from and against all claims, losses, fines, penalties and costs (including reasonable lawyers’ fees) arising out of or in connection with your business, your dealings with your customers, your advertising, offers and claims, the Website Content and any other information you give us, or your breach of these Terms and Conditions or the law. Sections 7.4 and 7.7 still apply.

8. Charges and Payment

8.1 Month to month, no contract

a) For yearly Marketing plan customers, we charge the yearly price once a year, in advance. Failure to pay will result in the website and all services being suspended until payment is made.

b) For monthly Marketing plan customers, we charge the monthly price once a month, in advance, on the same day of the month as the Commencement Date. Failure to pay will result in the website and all services being suspended until payment is made. You only owe for the Billing Period you are in, and there is never a balance for future months.

8.2 Any change to our Charges will follow Section 4.5, with at least 30 days written notice.

8.3 Charges shall be in US Dollar.

8.4 You can pay for our products and services using a credit or debit card only.

8.5 We offer a 30 day refund policy. If you cancel within 30 days of the Commencement Date, you will receive a full refund of the Charges you have paid for your Marketing plan. Advertising budgets you paid directly to Google, Meta or any other platform are not refundable by us, and domain registration fees already paid to a registrar may not be refundable. After the first 30 days, payments are not refundable, and you can cancel at any time as described in Section 5.5.

8.6 Your Website is provided on a rental basis. busytask owns the Website, including its design and code, and you may use it for your business while your Marketing plan is active. Your own content, such as your text, photos and logo, stays yours (see Section 7.2). If you would like to purchase the rights to your Website, please email us at [email protected] and we will give you a price.

9. Disclaimers and Limitations of Liability

9.1 We only supply our products and services for internal use by your business, and you agree not to use our products and services for any resale purposes.

9.2 OUR OFFERINGS ARE PROVIDED "AS IS" AND "AS AVAILABLE." EXCEPT TO THE EXTENT PROHIBITED BY LAW, OR TO THE EXTENT ANY STATUTORY RIGHTS APPLY THAT CANNOT BE EXCLUDED, LIMITED OR WAIVED, WE AND OUR AFFILIATES
(a) MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, REGARDING THE SERVICE OFFERINGS OR THE THIRD-PARTY CONTENT, AND
(b) DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED OR EXPRESS WARRANTIES
(i) OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT,
(ii) ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE,
(iii) THAT THE SERVICE OFFERINGS OR ANY THIRD-PARTY CONTENT WILL BE UNINTERRUPTED, ERROR FREE OR FREE OF HARMFUL COMPONENTS,
(iv) THAT ANY CONTENT WILL BE SECURE OR NOT OTHERWISE LOST OR ALTERED, AND
(v) REGARDING ANY THIRD PARTY SOFTWARE, THEME, PLUGIN, HOSTING OR PLATFORM, INCLUDING WORDPRESS, GOOGLE AND META.

9.3 We and our affiliates will not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profits, revenues, customers, opportunities, goodwill, use, or data), even if a party has been advised of the possibility of such damages. Further, neither we nor any of our affiliates will be responsible for any compensation, reimbursement, or damages arising in connection with:
(a) your inability to use the services, including as a result of any
(i) termination or suspension of this agreement or your use of or access to the service offerings,
(ii) our discontinuation of any or all of the service offerings, or,
(iii) without limiting any obligations under the service level agreements, any unanticipated or unscheduled downtime of all or a portion of the services for any reason;
(b) the cost of procurement of substitute goods or services;
(c) any investments, expenditures, or commitments by you in connection with this agreement or your use of or access to the service offerings; or
(d) any unauthorized access to, alteration of, or the deletion, destruction, damage, loss or failure to store any of your content or other data.

9.4 Furthermore, we and our affiliates will not be liable for any damages, including but not limited to loss of profit, revenues, customers, goodwill, use, data, or other harm suffered by you:
(i) as a result of the expiration of the domain name where the Contract expires or is terminated in accordance with these Terms;
(ii) as a result of the expiration of the domain name resulting from a technical fault or any other fault caused by any third party;
(iii) as a result of our services not being fully operational;
(iv) as a result of Google Local accounts not being verified by you; or
(v) the removal of the Website where the Contract expires or is terminated in accordance with these Terms and Conditions;

9.5 We will under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for any indirect or consequential loss, nor will be liable to you for special or punitive damages in any suit.

9.6 We will under no circumstances whatsoever be liable to you or to any third parties, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract in respect of the Website Content.

9.7 OUR AND OUR AFFILIATES’ TOTAL LIABILITY FOR ALL CLAIMS UNDER OR IN CONNECTION WITH THE CONTRACT WILL NOT EXCEED THE GREATER OF (1) THE AMOUNT YOU ACTUALLY PAID US UNDER THE CONTRACT DURING THE 3 MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM AND (2) $100. These limits don’t apply where the law doesn’t allow them, and they don’t cover our fraud, gross negligence or willful misconduct.

9.8 Without limiting Section 4.1(b), we are not responsible for any delay, failure, loss or damage caused by hosting or server providers, Cloudflare, WordPress, themes or plugins and their updates, Google, Meta or other platforms (including changes to their rules or algorithms, and accounts or listings they limit, suspend or remove), hacks, malware, cyberattacks, internet or power outages, or any other cause beyond our reasonable control.

9.9 We take backups, but we do not promise that any website, content, email or data can be recovered. You are responsible for keeping your own copies of anything important to you.

9.10 Money you spend on advertising is paid to Google, Meta or other platforms under their own terms. We are not responsible for what they charge, for how your ads perform, or for ads, listings or accounts they reject, limit or suspend.

10. Customer Service

10.1 We may reply to a customer service request by email from the address [email protected].

10.2 We endeavor to respond to all customer service requests within 24 hours. Where this is not possible, we will endeavor to respond within a maximum of 5 days.

10.3 We will use reasonable efforts to finally resolve any customer service requests within 48 hours of sending our first response in accordance with this Section.

11. Complaints

11.1 A complaint is any expression of dissatisfaction, whether justified or not, about any aspect of our products or services. We view complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for you. We therefore:

a) provide a fair complaints procedure which is clear and easy to use for anyone wishing to make a complaint;

b) publicize the existence of our complaints procedure so that people know how to make a complaint;

c) ensure that our staff know what to do if a complaint is received;

d) ensure that all complaints are investigated fairly and in a timely way; and

e) gather information which helps us to improve the way we carry out our business.

11.2 Please direct all complaints to [email protected]. We endeavor to respond to complaints within 24 hours of receipt by us. Where this is not possible, we will make efforts to respond within a maximum of 5 days.

11.3 For any abuse complaints (phishing scams, spam emails etc.) please send complaints to [email protected]. We endeavor to respond to complaints within 24 hours. Where this is not possible, we will make efforts to respond within a maximum of 5 days.

12. Changes to these Terms and Conditions

12.1 We may change these Terms and Conditions and may notify you of such changes via our website www.busytask.com (or via any other methods we may, in our discretion, choose to use). Your continued use of the products and services under a Contract shall be deemed acceptance of the amended Terms and Conditions. A change to Section 19 never applies to a dispute that already exists.

12.2 Every time you order products or services from us or renew your agreement, the Terms and Conditions in force at the time of your order or renewal, as applicable, will apply to the Contract between you and us.

13. Notices

13.1 Any reference in these Terms and Conditions to “in writing” shall include email.

13.2 Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered by email.

13.3 A notice or other communication sent by email shall be deemed to have been received at the time it was sent, unless the sender receives a message that it was not delivered.

13.4 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

13.5 The provisions of this Section shall not apply to the service of any proceedings or other documents in any legal action.

14. Entire Agreement

14.1 These Terms and Conditions and our Privacy Policy, our Conditions of Use, and our Cookie Policy constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.

14.2 You acknowledge that in entering into a Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms and Conditions or our Privacy Policy, our Conditions of Use or our Cookie Policy.

14.3 You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract.

15. Third Party Rights

Your Contract with busytask.com does not create any third-party beneficiary rights in any individual or entity that is not a party to that Contract.

16. Assignment

You will not assign or otherwise transfer the Contract or any of your rights and obligations under the Contract, without our prior written consent. Any assignment or transfer in violation of this Section 16 will be void. Subject to the foregoing, the Contract will be binding upon, and inure to the benefit of the parties and their respective permitted successors and assigns. We may assign or transfer the Contract, in whole or in part, in a sale, merger or reorganization of our business.

17. Severability

If any portion of the Contract is held to be invalid or unenforceable, the remaining portions of the Contract will remain in full force and effect. Any invalid or unenforceable portions will be interpreted to effect and intent of the original portion. If such construction is not possible, the invalid or unenforceable portion will be severed from the Contract but the rest of the Contract will remain in full force and effect.

18. No Waiver

The failure by us to enforce any provision of the Contract will not constitute a present or future waiver of such provision nor limit our right to enforce such provision at a later time. All waivers by us must be in writing to be effective.

19. Governing Law, Arbitration and Jurisdiction

PLEASE READ THIS SECTION CAREFULLY: IT REQUIRES INDIVIDUAL ARBITRATION OF DISPUTES AND GIVES UP CLASS ACTIONS AND JURY TRIALS.

19.1 Maryland law. These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed in all respects by the laws of the State of Maryland, without giving effect to any principles of conflicts of laws, except that the Federal Arbitration Act governs Sections 19.3 to 19.6.

19.2 Notice first. Before starting any claim, the party with the claim must first send the other a written notice describing it and the relief wanted (to us at [email protected]; to you at the email address we have for you), and may not start an arbitration or a court case until 30 days after. The time limit in Section 19.8 pauses for those 30 days.

19.3 BINDING ARBITRATION. Any dispute, claim or controversy between you and us that arises out of or relates to these Terms and Conditions, the Contract or our products and services, including whether this Section applies to it or can be enforced, will be resolved by final and binding arbitration, not in court, except as Sections 19.4 and 19.5 say. The American Arbitration Association (AAA) runs it under its Commercial Arbitration Rules, before one arbitrator. Hearings take place in Baltimore County, Maryland, or by video, or on written submissions alone if the claim is for $25,000 or less. The arbitrator can award the same individual relief a court could, and the award may be entered as a judgment in any court with jurisdiction. Fees are paid as the AAA’s rules provide, and each party pays its own lawyers’ fees unless the law or these Terms and Conditions say otherwise.

19.4 Small claims. Either of us may instead bring an individual claim in small claims court (in Maryland, the District Court’s small claim docket), as long as the claim qualifies there and stays there on an individual basis.

19.5 Orders to stop harm. Either of us may ask a court for an order to stop the unauthorized use or misuse of our products and services, unauthorized access to accounts or systems, or the infringement of intellectual property, while any arbitration goes on.

19.6 CLASS ACTION WAIVER. Claims are brought and decided only on an individual basis. Neither of us may bring, join or take part in a class, collective, consolidated or representative action or arbitration, or act as a private attorney general, and the arbitrator may not combine more than one customer’s claims or award relief to anyone who isn’t a party. If this Section 19.6 is found unenforceable for any claim, that claim (and only that claim) goes to court under Section 19.7, not to arbitration, and still may not be brought as a class. If 25 or more similar demands are filed against us by or with the help of the same lawyers or organization, they go forward in batches under the AAA’s rules for mass filings, and the time limit in Section 19.8 pauses for the demands not yet heard.

19.7 Courts, and JURY WAIVER. Any dispute that isn’t arbitrated (because of Sections 19.4, 19.5 or 19.6, or because a court finds Section 19.3 doesn’t apply) will be heard only in the state courts in Baltimore County, Maryland, or the United States District Court for the District of Maryland, and each of us agrees to those courts. EACH OF US GIVES UP THE RIGHT TO A JURY TRIAL in any such dispute.

19.8 One year. A claim must be started (in arbitration, or in court where Sections 19.4 to 19.7 allow) within one year after it arises, or it is barred.

19.9 Changes. A change to this Section 19 never applies to a dispute that already exists (Section 12).

SEO, Marketing, Google Business Profile & Social Media Services

20. SEO, MARKETING, GOOGLE BUSINESS PROFILE & SOCIAL MEDIA SERVICES

20.1 Scope of Work Determined by Busytask
The amount of SEO or marketing work performed each month is determined exclusively by busytask at its sole discretion. This includes, but is not limited to:
a) the number of posts, updates, listings, optimizations, or design tasks completed;
b) the level of backlinking, content creation, or technical SEO;
c) the amount of time spent on keyword management, reporting, or optimization;
d) the frequency of GMB posting or updating;
e) the number of social media posts, stories, or engagement actions.

20.2 No Guaranteed Quantity of Work
There are no guarantees, implied or explicit, regarding the amount of SEO or marketing work that will be completed in any given billing cycle. The customer acknowledges that all SEO and marketing services depend on numerous variables outside of busytask’s control, including:
a) competition level;
b) search engine algorithm changes;
c) market conditions;
d) client responsiveness and content submission;
e) third-party platform limitations (Google, Meta, etc.).

20.3 No Expectations or Promises of Results
The customer agrees that no expectations should be formed regarding:
a) ranking improvements,
b) traffic increases,
c) lead performance,
d) social engagement,
e) GMB ranking or map pack placement,
f) viral performance, or
g) revenue growth.

SEO and marketing results vary significantly, and busytask makes no guarantees of outcomes.

20.4 No Refunds & No Performance-Based Adjustments
Because SEO and marketing involve unpredictable external factors, the customer agrees that:
a) outside the 30 day refund policy in Section 8.5, no refunds shall be issued for perceived lack of results;
b) no partial credit or discounts will be issued;
c) dissatisfaction with results does not constitute grounds for cancellation outside standard cancellation terms.

20.5 Client Responsibilities
The customer agrees to provide materials (photos, videos, descriptions, access, approvals, etc.) when requested. Any delay or refusal to provide content may delay or reduce marketing activities without penalty to busytask.

20.6 Content Ownership & Permissions
All photos, videos, logos, and text provided by the client must be legally owned or licensed by the client. The client shall indemnify busytask for any claims arising from unauthorized use of content.

20.7 General Marketing Activities Included Under This Section
This section applies to all digital marketing activities, including but not limited to:
a) SEO (on-page, off-page, technical);
b) Google Business Profile management;
c) social media content or posting;
d) ad management, optimizations, and suggestions;
e) online branding and visibility;
f) content creation;
g) website updates tied to SEO strategy.

20.8 Sole Final Authority
The customer acknowledges that busytask has sole authority over how, when, and how much SEO or marketing work is performed, based on what busytask determines to be appropriate and beneficial.

20.9 Verbal Agreements Do Not Override These Terms
No verbal communication, discussions, statements, or promises made by busytask staff or representatives shall override or modify the written terms of this section. This written section is the final, controlling agreement regarding SEO and Marketing Services.

21. Content Imported From Your Existing Website

Content imported from your existing website. To build your new site, we may copy text and photos from your current website. By signing up, you confirm that you own or have permission to use that content, and you are responsible for it. If you ask us to remove any photo or text, we will remove it.

CONDITIONS OF USE

These Conditions of Use set out the terms under which you may access our website. They apply to all users of, and visitors to, our site. Please review them carefully before using this site. Your use of our site means that you accept, and agree to abide by, these Conditions of Use. If you do not agree to these Conditions of Use, you must not use our site. These Conditions of Use are subject to modification at our sole discretion.

1. Information About Us And Contact Details

busytask operates in the United States as busytask LLC., a Maryland company with offices at Baltimore Maryland. You can contact us by telephoning our customer service team or by e-mailing us at [email protected].

2. Other Applicable Terms

These Conditions of Use refer to the following additional terms, which also apply to your use of our site:
a) our Privacy Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate;
b) our Cookie Policy which sets out information about the cookies on our site; and
c) our Terms and Conditions which apply to the supply of our products and services.

3. Changes To These Conditions of Use

3.1 We may change these Conditions of Use at any time without giving you notice. Please check these conditions from time to time for any changes.
3.2 By continuing to use the website you agree to all the changes we make to these Conditions of Use.

4. Changes To Our Site

4.1 We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
4.2 We do not guarantee that our site, or any content on it, will be free from errors or omissions.

5. Accessing Our Site

5.1 Our site is made available free of charge.
5.2 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
5.3 You are responsible for making all arrangements necessary for you to have access to our site.
5.4 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

6. Your Account And Password

6.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
6.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
6.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by telephoning our customer service team or by e-mailing us at [email protected].

7. Intellectual Property Rights

7.1 A wide range of intellectual property rights are used in relation to this website, including without limitation:
a) our trademarks and logos; and
b) the design, text, graphics and other content of the web pages on this website, together with all the web addresses associated with those web pages.

7.2 We are either the owner or the authorized licensee of all intellectual property rights in our site, and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

7.3 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organization to content posted on our site.

7.4 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

7.5 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

7.6 You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.

7.7 You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide or request us for inclusion in the web site are either owned by you, or that you have permission to use them.

7.8 busytask.com will not be responsible for any elements of text, graphics, photos, designs, trademarks, or other artwork that is published or displayed on your website. Client will have the sole responsibility of any elements of text, graphics, photos, designs, trademarks, or other artwork that is their website; and to make sure that it does not infringe copyright material.

8. Your Use of This Website

8.1 You must not use this website:
a) for any unlawful purpose;
b) to send spam;
c) to harm, threaten, abuse or harass another person, or in a way that invades someone’s privacy or is (in our reasonable opinion) offensive or unacceptable or damaging to us, our group companies or our customers or suppliers;
d) to create, check, confirm, update or amend your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists;
e) to tamper with, update or change any part of the website;
f) in a way that affects how it is run; or
g) in a way that imposes an unreasonable or disproportionally large burden on us or our suppliers’ communications and technical systems as determined by us.

8.2 You must not use any automated means to monitor or copy the website or its content, or to interfere with or attempt to interfere with how the website works.

8.3 You must not scrape or copy information from the website through any means (including crawlers, browser plugins and add-ons, and any other technology or manual work).

9. Disclaimers

9.1 You use the website at your own risk.
9.2 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
9.3 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

10. Limits On Our Liability

10.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

10.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

10.3 We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
a) use of, or inability to use, our site; or
b) use of or reliance on any content displayed on our site.

10.4 Please note that in particular, we will not be liable for any loss or damage arising in connection with:
a) loss of profits, sales, business, or revenue;
b) business interruption;
c) loss of anticipated savings;
d) loss of business opportunity, goodwill or reputation;
e) loss of or corruption to data or information; or
f) any indirect or consequential loss or damage.

10.5 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

10.6 We will not be liable for goods, products, services or information received through or advertised on any website we link to. Such links are not endorsement. We will not be liable for any loss from your use of them.

10.7 We will not be liable for any information, data, message or other material which you e-mail, post, upload, reproduce, send, or otherwise distribute or receive using the website.

10.8 Different limitations and exclusions of liability apply to liability arising as a result of the supply of products or services, which are set out in our Terms and Conditions.

11. Viruses

11.1 We do not guarantee that our site will be secure or free from bugs or viruses.
11.2 You must ensure your own device is protected.
11.3 You must not misuse the site by introducing viruses or attacking via DDoS.
We may report such breaches to law enforcement.

12.2 You warrant your content complies and indemnify us for breaches.
12.3 Uploaded content is non-confidential.
12.4 We may disclose your identity for IP/privacy violations.
12.5 We are not responsible for user content.
12.6 We may remove content that violates standards.
12.7 You are responsible for backing up your content.

13. Rights You License

13.1 When uploading content, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, display, and perform that content.
13.2 This license ends when you delete your content unless shared by others.

14. Linking To Our Site

14.1 You may link fairly and legally.
14.2 No implied endorsement.
14.3 You may not link from sites you do not own.
14.4 No framing.
14.5 We may withdraw linking permission.
14.6 The linking site must comply with content standards.

15. Third Party Links And Resources In Our Site

Links to third-party sites are for information only. We have no control over them.

16. Entire Agreement

These Conditions of Use, together with referenced documents, are the entire agreement for site use.

17. Severance

If any part is invalid, the rest remain valid.

18. Governing Law and Jurisdiction

These Conditions of Use shall be governed by the laws of the State of Maryland.

COOKIE POLICY

A cookie is a small file that a website stores on your computer, tablet, mobile phone or any other device with information about your access to and navigation of that website. Cookies allow websites to respond to you as an individual and to tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Our website uses cookies to distinguish you from other users of our website. The main purpose of our cookies is to improve your experience when browsing our website e.g. by remembering that you have already seen a certain pop-up on our site.

We do not store personal information such as your address, your password, your credit or debit card data etc., in the cookies that we use. The information stored in the cookies from our website is used exclusively by us, except for those identified below as “third-party cookies”. These “third party cookies” are used and managed by external entities to provide services requested by us to improve our services and your browsing experience. The main services for which these “third-party cookies” are used are to obtain access statistics and to guarantee the payment transactions that are carried out.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. In order to avoid the use of cookies on this website, you must first disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this website. Please note that if you decline cookies, this may prevent you from using certain areas of our website.

How We Use Cookies

Our website uses the following types of cookies. Technical and personalisation cookies for identification and authentication, browsing, interface customisation, favourites etc. These cookies are used to identify the user during the session, prevent the user from repeating login processes on the website, speed up certain procedures on the website, remember the selections made during the session or on subsequent visits and to remember the pages that users already visited etc.